Quick Lane Advisor Luis Torres at Mullinax Ford of Central Florida

Luis Torres

Quick Lane Advisor
407-889-7600
luis.derosario@mullinaxford.com

Excellent services, quickly and efficiently. If you visit Mullinax ask for Luis

Visit on 4/10/12026 - Service advisor Luis A Torres from Mullinax Apopka provided exceptional service, was informative throughout my visit, provided personal assistance with getting my new car registered and synced up with my phone AND kept his word on timing.

Luis Torres is awesome! He is an asset to the service department! Great work ethics and communication skills. Keep up the good work and God bless you.

⭐⭐⭐⭐⭐ Luis Torres at the Quick Lane at Mullinax Ford provided outstanding customer service. I came in for what I thought would be a routine oil change, but when the technicians discovered my oil pan was cracked, Luis went above and beyond to make the experience as smooth as possible. He expedited my repair, kept me informed throughout the process, and even found over $350 in Ford Rewards that I had no idea I had available, saving me a substantial amount of money. He didn’t have to take the extra time to look for those rewards, but he did, and that level of honesty and customer care is exactly why I continue bringing my truck back to this Quick Lane location. Luis genuinely cares about his customers, and it shows. Thank you for making what could have been a stressful repair such a positive experience!

I purchased my Bronco Sport new in 2021 and have received friendly, courteous service every single time. I highly recommend Mullinax Apopka. Especially Quick Lane's customer service rep, Luis Torres. The photo is the loaner vehicle I received for the day when I recently took my Bronco Sport in for service.

Very pleased & would recommend this service I was informed before any work was done of charges & wait time and Luis was happy tech exceeded his time frame, out ahead of schedule Provided with next needed maintenance task for the future. Luis-my attendant was thorough and polite.

Visit on 4/10/12026 - Service advisor Luis A Torres from Mullinax Apopka provided exceptional service, was informative throughout my visit AND kept his word on timing.

Quicklane Service for oil change and tire rotation. Very friendly and informative staff. I was greeted immediately upon arrival. I waited in the customer lounge while my car underwent its oil change. The customer area was very clean, with plenty of space and seating areas. I love the counter top viewing area where you can work on your laptop while you watch your car being worked on. I was offered multiple refreshments by staff. The service advisor, Luis T. was very kind and very professional. He communicated my vehicles needs and offered additional associated services. The manager was also present and greeting customers. Kudos for creating a calm, friendly and professional environment. Shout out to all the mechanics too! They had my vehicle maintenance completed within an hour of my arrival. I appreciate you taking such great care of my Bronco Sport!! Date of visit 3/6/26, AM.

Luis Lindo was great to work with and made buying the car buying experience very easy. We are from out of state and it was totally worth flying to Florida to purchase the car and drive it back home.

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