Trudy Diedrick
Wow! No pressure? ✔️ Fair price? ✔️ Fair trade amount? ✔️ Great experience? ✔️ No dealer fees!! It's really true, and not a gimmick! And the upfront pricing is nice...no need to haggle (No sneaky 'required' options I've encountered before - I won't mention the other dealership, but I'll never go back there.) Purchasing a car is just one of those adulting things you have to do from time to time. And my husband and I had a great experience. Multiple calls and several visits to other dealers and I was no closer to getting a new car than when I started. I had done all my research, knew what I wanted, budgeted, planned...the whole nine yards and just couldn't get to where I needed to be with anyone. Then I made a call to Mullinax Ford in Apopka and spoke with a terrific consultant, Trudy. I call her a consultant, because that is the role she presented. There was no 'car salesman' vibe at all. She was polite, professional and personal. She LISTENED to what I wanted to achieve, and off we went on our journey. We appreciated her engagement with us very much. For anyone that isn't a fan of buying cars, go there and ask for her. She's terrific. I recommend the Dealership in general, and Trudy in particular. It'll be worth it!
So pleased with my new Bronco Sport. Trudy was fantastic!! Mullinax in Apopka was well worth the hour and 15 minute drive. Great selection and great service. Highly recommend!!!
Just bought my new Ford Mustang Mach E from Mullinax Ford of Central Florida and I couldn’t be happier! A huge shoutout to Trudy for being amazing throughout the entire process. She was courteous, knowledgeable, and extremely honest in her sales approach. No pressure, just straight-up transparency and great customer service. It’s rare to find someone in car sales who makes you feel completely comfortable and confident in your purchase. Thanks again!!!!
Trudy was awesome she had the F150 pulled up before I got there so I could take it for a test drive as soon as I arrived. Best sales person I ever dealt with. She was great. The rest of the place not so much.. The process to buy after I went got my own pre approval before I got there had cash in hand still took 4ish hours.. that part could be better
Very well kept business, and the best set up for a sales department. No hassles from sales team, very cooperative with every question I had. Except for the miss understanding on military discount for retired military. Looked deep into it and realized that the discount has changed and now it states it applies only within 2 years after active duty. It would been great to use the $500 towards a bed liner, however over all my sales lady Trudy did an outstanding work for her first day in sales. Thanks again Trudy!