Warren Marks

Even though a deal was not made, I would like to thank James and Warren for helping me along the way of this vehicle buying process. They were both professional and very helpful. Hopefully I have the chance to work with them again in the future. They were both very fair, upfront and honest with the pricing in the process.

I actually enlisted a little help from ChatGPT while researching my next vehicle, and for the past 3–4 months it consistently pointed me toward Mullinax Ford as having some of the best ratings and deals in Central Florida. After my experience, I can confidently say—it wasn’t wrong! From the start, everything was straightforward. No hidden dealer fees, just transparent pricing and genuinely friendly service. The selection of vehicles was also very impressive. Kyle, my sales associate, was great to work with; knowledgeable, patient, and easygoing throughout the entire process. Warren and the rest of the team really took the time to work with me and get the numbers where I needed them to be. I never felt pressured or haggled, just supported in finding a deal that made sense for me. I drove away with my Bronco Sport feeling completely satisfied, and I absolutely love it. The technology alone has been so much fun to explore! Huge thanks to the entire team for making this such a positive experience. And yes—ChatGPT didn’t lie!

I wanted to take a moment to share how incredible my experience was at Mullinax and to specifically recognize John for going above and beyond to help me get into my dream car. From the very beginning, John made the entire process feel comfortable and stress-free. He welcomed me in right away and never pressured me or asked the typical questions about trading in a vehicle. Instead, he simply showed me the cars, listened to what I wanted, and let the experience naturally move forward from there. That alone set Mullinax apart from other dealerships I had visited. After a long discussion, John worked extremely hard to get the price exactly where I wanted it. He was patient throughout the entire process, pulled strings when needed, and never made me feel rushed or dismissed. He took the time to explain everything clearly every document I needed to review, sign, and understand which made the experience transparent and easy to follow. He was also very responsive whenever I had questions. What truly stood out to me was John’s dedication. We spent hours making sure everything was the right fit, and he didn’t even take a break to eat for nearly eight hours just like me because he was fully committed to helping me find the right car and making sure I was happy with my decision. That level of dedication is rare and speaks volumes about his work ethic and care for his customers. I had previously visited Greenway and a few other dealerships, and unfortunately those experiences were disappointing. I felt lowballed and even tricked into thinking deals were better than they actually were. That was never the case at Mullinax. What I truly love about Mullinax is how straightforward and honest the entire process is. There were no games, no pressure, and no unnecessary back-and-forth. It was clear that the goal was not just to sell a car, but to make sure I was happy and confident in my decision. I also want to give special recognition to Warren, the manager, who was equally amazing and helpful. Together, John and Warren made this the best dealership experience I have ever had. Mullinax genuinely cares about their customers. They don’t put you through the ringer, and they care more about seeing a smile on your face than worrying about losing money on a car. That level of customer service is rare, and it made all the difference. Thank you again to John, Warren, and the entire Mullinax team for such an outstanding experience. I will absolutely be recommending this dealership to others. Sincerely, Savannah Smith

Q RICHIE AND WARREN WERE OUTSTANDING

Devin, Warren and Neston were great! They helped me in all process with good care. I’m very happy with my F-150!

Q. Sabir was my salesman rep and he was excellent. I’ve that this dealership does business with honesty and integrity. Warren was my manager and he was very kind and understanding. Really great dealership. Like a breath of fresh air.

Wes and Warren were extremely helpful and knowledgeable, working with me to find what worked for me. Entire process was straightforward with no hidden costs like other dealerships . Whole staff was pleasant and cordial from reception to general manager. Would highly recommend.

Juan sales rep, Richie in finance, Sean GM, Warren sales manager. These guys are the best we traded one vehicle it was the most hassle free experience I ever had buying a truck. and it wasn't just the inside staff, the behind the scenes stuff that you don't deal directly with was extremely quick and efficient with everything throughout the process. We had an appointment with Juan when we got there he pulled up the vehicle we were interested in and immediately went for a test drive. When we got back to the dealership we made the decision to move forward with the purchase and the process moved very efficiently and quickly. We also sold my wife's 2018 Explorer to them that took even less time. When we arrived they took the car checked it out came back within 20 minutes with an offer. Within an hour we were out of the dealership. We briefly waited for paperwork processing etc. and multiple staff members stop and spoke to us, brought us bottles of water on more than one occasion. Sean the general manager stopped to just speak with us for a few minutes also asking if there was anything we needed to please let him know. However we had no need as his Staff was Awesome! if you want to buy a vehicle in a totally hassle free environment go to Mullenax Ford of Apopka!!

Just took delivery of a 2025 Bronco Sport. Big shout out to Dan Niekraszewicz in internet sales. Plus sales managers Gary Thunberg, Warren Marks and finance manager, Cesar Molano. This team made the buying experience very easy. Highly recommend Mullinax Ford in Apopka.

First thing is first, no no pressure with UpFront pricing was a no brainer. Second, No Dealer Fees. Don't need a review for that. My Sales rep Noah greeted me at the door, handshake like the good ole days. When asked what I was looking for, I took him right outside to the 2024 Ford Maverick Hybrid XLT with the Hot Pepper Red color that I have been eyeing for 4 months. He had the keys in less than 5 mins, and out to the test drive we went. While on the test drive, i noticed a minimal issue with the front driver tire (probably from sitting on the lot for over a year.) still was in love with the truck. he taught me some things that i was unaware off, and i taught him a few after my many hours of research as i have never bought a brand new car before. Once back at the dealership, we went inside and started the process. I let him know I was already pre approved for financing through Capital one and I would most likely go with that process as I knew how much I was putting down, a rough estimate of my trade in, and knew what my monthly payment would be with the interest rate. We started the credit app and i let him know it would be okay to run a few other banks to see if they could beat it. (no bank did) Noah let me know they have a 4 bank limit to help the customer not receive a large ding on their credit. Once the credit app was done, they went outside to value my trade in. To be honest, this was the only bad part of the process and really was not their fault as I knew my car would not be the best, but they were only $250 down from my value that I wanted. Then it was off to the Finance Manager where they usually gut you from what I have been reading and watching. Lee the Finance Manager was not like i read, he was not demanding, did not push too hard, i did end up purchasing an additional warranty based on the amount of miles i drive in a typical year to extend my warranty another year. But again, it really felt like my decision as I made a logical decision to calculate how much it was and compare it to what a major repair would have cost. Just seemed to have it and not need it, then to not have it. Then the Dealership Manager Warren introduced himself, and threw in a free shirt (I know it was the least they could do). It was a pretty cool shirt, they dubbed it “Maverick Mania” and the Maverick pictured was one in the Hot Pepper Red. I let them know that they couldn’t use this shirt anymore as I purchased the last Maverick in this color and they 2025 did not have the color as an option anymore. Once all documents were said and done, it was time to make the actual down payment. We walked over to the front desk, handed over all the cash for the down payment, and the truck was ready from its detail. Noah took me out to the truck, showed me how to connect the FordPass app to the truck and we were on our way. I can not stress how great this experience was and I would definitely do business with this team again in the future.